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Ring Group

Ring multiple stations simultaneously or sequentially. Configure advanced ringing strategies to distribute calls within a group of stations.

⚙️How it works

1

Define the member stations of the ring group

2

Choose the strategy: all at once, sequential, random, etc.

3

An incoming call rings the stations according to the chosen strategy

4

The first station to answer receives the call

5

Configure a timeout and an output if no one answers

💡Use cases

  • Sales team: all sales agents ring at the same time
  • Support service: sequential ringing to distribute the load
  • Management: main station rings first, then secondary

⚙️Configuration

Members

List of stations (aliases) in the group

Strategy

Ringing mode: simultaneous, sequential, random

Timeout

Ringing duration before switching to the timeout output

📚Examples

Sales group: 3 stations ring simultaneously, 30s timeout to voicemail

Management group: main station first, then secretary after 15s

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