IPBX Features

Discover all features of our professional telephony platform

🎡Complete Audio Studio - Included and Unlimited

71 local TTS voices in 17 languages, Google Cloud premium voices, visual audio mixer with waveform editor, and a shared company library β€” all from your browser.

✨Included and unlimited in all plans
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Microphone Recording

Record directly from your browser with your microphone. Real-time waveform visualization during recording. Supported formats: MP3, WAV, GSM, OGG, M4A.

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Text-to-Speech (TTS)

Two TTS engines: Coqui TTS with 71 local voices across 17 languages (free, unlimited, no external API) and Google Cloud TTS with Standard, Wavenet, Neural2 and Studio voice tiers for premium quality. Up to 5000 characters per message.

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Music on Hold

Manage your music on hold categories for queues. Upload files, record with your microphone, or generate with TTS. Assign different music categories to different queues.

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Audio Mixer

Professional audio mixer with visual waveform display, independent volume controls for voice and music tracks, fade in/out curves, precise timeline positioning and real-time preview.

Local TTS (Coqui) with 71 voices is completely free and unlimited. Google Cloud TTS (Standard, Wavenet, Neural2, Studio) is available for premium quality at per-use pricing. Create as many voice messages, music on hold and audio mixes as you want.

Discover all audio features

πŸ“¦Dialplan Modules

22 modules to create dialplans

Dialplan Modules β†’
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WebRTC Softphone

Full-featured softphone running directly in your browser via WebRTC. HD voice and video calls (VP8/VP9/H264), BLF presence panel, blind and attended transfers, call recording control, integrated contacts and CDR history β€” all without installing anything.

En savoir plus
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Intelligent Voicemail

AI-powered voicemail platform with automatic transcription (Google Chirp 3), priority detection via Vertex AI, team workflow management, SLA tracking, callback monitoring and a full statistics dashboard. Far more than a simple answering machine.

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Visual Dialplans with Modules

Create your dialplans with an intuitive visual editor. 22 available modules: IVR, conditional routing, schedules, filters, webhooks and more. Unlimited dialplans and modules.

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Advanced Call Queues

Enterprise-grade call queuing with 7 distribution strategies, real-time agent management (login/logout, pause, skills), live supervision dashboard, SLA metrics, position announcements, callback options and comprehensive historical statistics.

En savoir plus
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Number Scheduling

Scheduling system to associate an external phone number with a dialplan with temporal constraints (dates, hours, days of the week). Allows routing incoming calls to different dialplans according to periods.

En savoir plus
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Extension Management

Complete extension lifecycle management with contact association, alias directories, BLF/presence monitoring, per-extension voicemail, call forwarding rules (unconditional, busy, no-answer), multi-device support, SIP configuration and automatic provisioning for IP phones.

En savoir plus
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DID Numbers

Manage your external phone numbers (DID) with portability and intelligent routing.

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Cloud Infrastructure

Secure and performant cloud hosting. Automatic scalability and high availability.

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Advanced Security

Communication encryption, enhanced authentication, attack protection and advanced filtering.

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Analytics & Reporting

Detailed dashboards, real-time statistics, customizable reports and data export.

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Native WebRTC

Full WebRTC support for high-quality audio/video calls directly from the browser.

En savoir plus
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CDR & Call History

Comprehensive Call Detail Records with advanced multi-criteria filtering, integrated call recording playback, real-time RTP quality metrics (jitter, packet loss, MOS), CSV and PDF export, operator-specific CDR views and a full statistics dashboard for call analytics.

En savoir plus
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Multi-Company

Multi-tenant management with complete isolation. Perfect for resellers and integrators.

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Complete Audio Studio

Professional audio production suite built into your IPBX. 71 local TTS voices via Coqui across 17 languages (zero cost), Google Cloud TTS with Standard, Wavenet, Neural2 and Studio tiers, speech-to-text via Chirp 3, a visual audio mixer with waveform editing, fade controls and timeline β€” plus a shared library across the entire company. All included and unlimited.

En savoir plus
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Mobile Application

Professional mobile application for Android and iOS. Make and receive voice and video calls, check your voicemail, manage contacts and monitor colleague availability (BLF) - all with real-time push notifications.

En savoir plus
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Desktop Application

Professional softphone for Windows, macOS and Linux. Full interface with voice and video calls, BLF supervision, call history, contacts and transfers - directly from your desktop.

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HD Video Calls

High-definition video calls with VP8, VP9 and H264 codec support. Compatible with web browser, mobile and desktop apps - switch to video from any device.

En savoir plus
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Automatic Provisioning

Automatically configure your IP phones in a few clicks. Integrated brand and model database, configuration templates, automatic device discovery and firmware management.

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Call Recording

Record your calls with full control: automatic or on-demand recording, playback from the web interface, download and complete recording management.

En savoir plus
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Queue Supervision

Real-time supervision dashboard for your call queues. View agent status, waiting calls, live statistics and make decisions in real time.

En savoir plus
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BLF Presence Indicators

Instantly see who is available, on a call or away with real-time BLF (Busy Lamp Field) presence indicators on all applications.

En savoir plus
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Support Tickets

Integrated support ticket system for managing customer requests and technical support. Creation, tracking, comments and resolution - all centralized in your IPBX.

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