List of available modules
22 modules organized into 5 categories to create complex dialplans
🔄Routing / Redirection
Redirect
Redirect a call to one or more extensions. The system calls all extensions in parallel and the first to answer receives the call.
Dialplan Redirect
Redirect to another dialplan. Allows creating reusable and modular dialplans by transferring execution to another routing.
External Routing
Route a call to an external number (landline or mobile) via a configured trunk. Ideal for outbound calls and routing to external numbers.
Dial by Alias
Dial an internal alias to reach a station. Allows users to call a colleague directly by dialing their alias number, without knowing the technical extension.
Ring Group
Ring multiple stations simultaneously or sequentially. Configure advanced ringing strategies to distribute calls within a group of stations.
🔍Conditions / Filters
Schedules
Route the call according to schedules (open/closed/on-call). Allows managing business hours and routing differently according to times.
Holiday
Route according to holidays in the selected country. Holidays are automatically detected according to the country's official calendar.
Contact Filter
Route the call according to the calling contact. Allows routing differently depending on whether the caller is recognized as a contact in the database.
Telemarketing Filter
Detect and filter telemarketing phone numbers. Allows routing differently or automatically rejecting telemarketing calls.
💬Interaction
IVR (Interactive Voice Menu)
Interactive voice menu allowing the caller to choose an option by pressing keys. Ideal for creating navigation menus.
Code Selection
The caller dials a numeric code to access a specific output. Perfect for secure access systems or PIN authentication.
Callback
Offer a callback to the caller if no one answers. The caller can accept or refuse, and an email is automatically sent with callback information.
🔊Messages / Playback
Audio Message
Play an audio file to the caller. Allows broadcasting announcements, information messages, instructions or waiting messages.
Voicemail
Record a voicemail left by the caller. The message can be automatically sent by email.
Hang Up
Properly ends the call with an optional cause code. Used to terminate a call flow in a controlled manner.
Wait / Pause
Adds a pause in the call flow. Useful for spacing audio messages or waiting before continuing the routing.
⚙️Services
Queue
Put the caller in queue and distribute the call to an available agent according to the configured strategy. Perfect for customer service and call centers.
Call Recording
Automatically record phone conversations. Recordings are converted to MP3 and associated with the call in the CDR.
Webhook/API
Call an external API during the call and route according to the response. Ideal for integrating with external systems (CRM, databases, web services).
Conference
Creates a conference room to bring multiple participants into the same call. Based on Asterisk's ConfBridge with moderation and PIN options.
Set Caller ID
Modifies the caller's displayed number and/or name (Caller ID). Allows customizing the number presentation for outbound calls or transfers.
Set Variable
Sets an Asterisk channel variable. Allows storing information in the call context for use in subsequent modules or webhooks.