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WebRTC Softphone

Full-featured softphone running directly in your browser via WebRTC. HD voice and video calls (VP8/VP9/H264), BLF presence panel, blind and attended transfers, call recording control, integrated contacts and CDR history — all without installing anything.

⚙️How it works

1

WebRTC connection directly from your browser (Chrome, Firefox, Safari, Edge) — zero installation

2

Automatic PJSIP account registration via secure WebSocket (WSS) through the SBC gateway

3

HD voice calls with wideband audio codecs for crystal-clear conversations

4

HD video calls supporting VP8, VP9 and H264 codecs with automatic quality adaptation

5

BLF (Busy Lamp Field) presence panel shows real-time availability of all colleagues: green (available), red (on call), orange (ringing), gray (offline)

6

Blind transfer sends the call immediately to another extension without consultation

7

Attended transfer lets you speak with the recipient first before completing the transfer

8

Hold and resume with one click — music on hold plays automatically for the remote party

9

DTMF tone sending for interacting with IVR systems and automated menus

10

Call recording control: start, pause and stop recording directly from the softphone interface

11

Contact integration: incoming and outgoing calls trigger automatic contact lookup and display caller information

12

Full call history pulled from CDR records with filtering, search and one-click callback

💡Use cases

  • Remote workers and telecommuters who need full telephony from any browser without IT setup
  • Customer support agents handling calls with instant contact lookup and transfer capabilities
  • Receptionists using the BLF panel to see who is available before transferring calls
  • Sales teams making video calls to prospects directly from the browser
  • Call center agents needing recording control and DTMF for IVR navigation
  • IT administrators who want to deploy telephony instantly without software installation
  • Mobile workers on shared computers who just log in via the web and start calling
  • Executives who need a clean, modern softphone with video and presence indicators

Benefits

  • Absolutely no installation — works in any modern browser
  • HD video calls with VP8, VP9 and H264 codec support
  • Real-time BLF presence panel for team visibility
  • Both blind and attended transfer modes
  • Integrated contact lookup on incoming and outgoing calls
  • Full CDR call history with search, filtering and one-click callback
  • In-call recording control (start/pause/stop)
  • DTMF support for IVR and automated system interaction
  • Push notifications for incoming calls even when the browser tab is in the background
  • End-to-end encryption via WebRTC with TLS/SRTP

Ready to use this feature?

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